Terms of Service
1. About These Terms
These Terms of Service govern your access to and use of qucikmallin.com and the purchase of products made available through the website.
The website is operated by an independent individual seller based in Romania and serving customers in the United Kingdom.
By browsing the website, placing an order, or otherwise using the website, you agree to comply with these Terms of Service.
If you do not agree with these Terms, please do not use the website or place an order.
These Terms are intended to provide clear information regarding ordering, payment, product availability, delivery, returns, refunds, customer responsibilities, and dispute handling.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights applicable to customers under UK law.
2. Seller Information
The website is operated by an independent individual seller.
Business Address:
Int. Bisericii nr. 4
Orș. Videle, Jud. TR
Romania
Customer Service Email:
stefania-georgiana@outlook.com
The website primarily offers underwear sets and related apparel products to customers located in the United Kingdom.
No separate corporate entity is represented as the operator of this website.
3. Eligibility
Customers must provide accurate information when placing an order.
Customers are responsible for ensuring that the information provided during checkout is complete and accurate, including:
- Name;
- Delivery address;
- Email address;
- Billing information where required;
- Product selection;
- Size selection.
The website is intended for lawful consumer purchases.
4. Product Information
Reasonable efforts are made to ensure that product descriptions, photographs, sizing information, colors, materials, and product characteristics are presented accurately.
Minor differences may occur because of:
- Screen settings;
- Lighting conditions;
- Photography;
- Manufacturing variations;
- Fabric characteristics.
Customers should carefully review available sizing information before purchasing.
5. Product Availability and Inventory
All products are subject to availability.
Product availability may change due to:
- Customer orders;
- Inventory adjustments;
- Supplier availability;
- Quality-control checks;
- Unexpected demand;
- Product discontinuation.
Displaying an item as available does not constitute a permanent reservation of inventory.
If an item becomes unavailable after an order has been submitted, the seller may contact the customer regarding the available options.
If an order cannot reasonably be fulfilled, the affected order or item may be cancelled and applicable amounts already collected will be refunded.
6. Pricing
Prices shown on the website may be updated from time to time.
The applicable price will generally be the price displayed during checkout before the order is submitted.
If a genuine technical or administrative pricing error occurs, the seller may review the order before fulfillment.
Where an order is cancelled because of a material pricing error after payment has been received, the relevant payment will be refunded.
7. Orders
Submitting an order represents the customer's request to purchase the selected products.
Orders may be reviewed for:
- Product availability;
- Payment authorization;
- Delivery information;
- Order accuracy;
- Fraud prevention.
An order may not be fulfilled if the selected product is unavailable or if the transaction cannot reasonably be completed.
8. Payment Processing
Payments may be processed through payment providers made available through the Shoplin checkout environment.
Payment providers may perform independent:
- Payment authorization;
- Security checks;
- Transaction verification;
- Fraud screening;
- Authentication procedures.
Customers should never send complete payment-card information, passwords, security codes, or authentication credentials by email.
9. Fraud Prevention and Order Review
Reasonable measures may be used to identify suspicious or unauthorized transactions.
Additional review may be necessary where an order presents unusual characteristics, including:
- Multiple failed payment attempts;
- Inconsistent billing or delivery information;
- Unusual purchasing patterns;
- Suspected unauthorized payment activity;
- Repeated transaction attempts.
If an order cannot reasonably be verified, the seller may decline or cancel the transaction.
Where payment has already been collected for a cancelled order, the applicable amount will be refunded through the original payment method where reasonably possible.
10. Shipping
Shipping arrangements and estimated delivery periods are described in the separately published Shipping Policy.
Delivery estimates are provided for guidance and may be affected by circumstances outside reasonable control.
Customers are responsible for providing an accurate delivery address.
11. Returns and Refunds
Returns and refunds are governed by the separately published Return & Refund Policy.
The standard return period is 30 days, subject to the applicable eligibility requirements.
Because the website sells underwear and intimate apparel, special hygiene-related conditions may apply to products that have been opened, worn, or otherwise handled in a manner that makes them unsuitable for resale.
The detailed requirements are provided in the Return & Refund Policy.
These Terms do not reproduce that policy.
12. Consumer Rights
Customers in the United Kingdom may have statutory consumer rights relating to:
- Product conformity;
- Faulty goods;
- Misdescribed goods;
- Refunds;
- Cancellation rights;
- Other protections provided by applicable law.
Nothing in these Terms removes rights that cannot legally be excluded.
13. Customer Conduct
Customers must use the website lawfully and in good faith.
Prohibited conduct includes:
- Fraudulent ordering;
- Deliberate payment abuse;
- False refund claims;
- Unauthorized attempts to access the website;
- Malicious activity;
- Attempts to manipulate promotions;
- Submission of deliberately false customer information.
Reasonable measures may be taken to protect the website and legitimate customers against abuse.
14. Intellectual Property
Website content may include text, photographs, graphics, layouts, product presentations, logos, and other materials.
Such content may be protected by applicable intellectual-property laws.
Customers may use website materials for ordinary personal shopping purposes but may not reproduce or commercially exploit protected content without authorization.
15. Third-Party Services
The website may use third-party services for:
- Payment processing;
- Website hosting;
- Security;
- Analytics;
- Shipping;
- Customer communication.
Third-party providers may process information according to their own terms and privacy policies.
16. Website Availability
Reasonable efforts are made to keep the website available and operational.
Temporary interruptions may occur because of:
- Maintenance;
- Technical problems;
- Hosting issues;
- Network interruptions;
- Security incidents;
- Third-party service failures.
The seller will make reasonable efforts to restore normal service where practical.
17. Force Majeure
The seller will not be responsible for delays caused by circumstances beyond reasonable control, including:
- Severe weather;
- Natural disasters;
- Transportation interruptions;
- Carrier disruptions;
- Government actions;
- Public emergencies;
- Major technical failures.
18. Limitation of Liability
Nothing in these Terms excludes liability or consumer rights where such exclusion is prohibited by applicable law.
To the extent permitted by law, the seller will not be responsible for indirect or consequential losses that are not reasonably foreseeable from the purchase or use of the website.
19. Complaints and Dispute Handling
Customers are encouraged to contact customer service first when an issue occurs.
Please provide:
- Order number;
- Name;
- Email address used for the order;
- Description of the issue;
- Relevant photographs or supporting information where applicable.
Customer service can be contacted at:
stefania-georgiana@outlook.com
Reasonable efforts will be made to review and resolve legitimate complaints.
20. Governing Law
These Terms are governed by the laws applicable to the seller's place of establishment in Romania, subject to any mandatory consumer protection rules applicable to customers in the United Kingdom.
Nothing in this provision limits mandatory rights available to UK consumers under applicable law.
21. Changes to These Terms
These Terms may be updated when necessary to reflect:
- Changes in applicable law;
- Changes to website operations;
- Changes to payment arrangements;
- Changes to products;
- Changes to customer service procedures.
The latest version will be published on the website together with its revision date.
22. Contact
Independent Individual Seller
Address:
Int. Bisericii nr. 4
Orș. Videle, Jud. TR
Romania